Shipping policy
We ship your orders within 1–3 business days depending on the order volume. Delivery usually takes 3–5 business days depending on the distance and the shipping company's schedule. Please note that delivery times may be extended during promotional periods or public holidays.
To avoid delays in delivery, please make sure to provide the address where you will be available during the day as your shipping address.
Your order will be processed based on the delivery method you selected at checkout. All shipments will be dispatched from our Istanbul-based company via our contracted courier service.
You can contact us 24/7 to report urgent delivery issues or inquire about your delivery status.